Accessibility Statement
Aurora Renewable Energy Ltd
At Aurora Renewable Energy Ltd, we are committed to ensuring that our website, services, and customer support are fully accessible to all individuals, including those with disabilities. We strive to meet the highest accessibility standards to create an inclusive experience for every user, regardless of ability, technology, or environment.
We continually review and improve our accessibility efforts to comply with the Equality Act 2010, Web Content Accessibility Guidelines (WCAG) 2.1, and the principles of inclusive design.
Our Commitment to Accessibility
We have taken extensive measures to enhance the accessibility of our website and services. These improvements include:
1. Website Usability & Compatibility
✔ Our website is designed to be fully compatible with assistive technologies, including screen readers, speech recognition software, and keyboard-only navigation.
✔ All content is structured with proper headings, semantic HTML, and ARIA landmarks to improve readability and usability.
✔ We provide alternative text for images so visually impaired users can understand visual content through screen readers.
✔ Videos and multimedia content include closed captions and transcripts for better accessibility.
✔ We support resizable text and high-contrast colour schemes for users with visual impairments.
2. Navigation & Readability
✔ We maintain clear, simple, and consistent navigation across our website to ensure easy access to key pages and services.
✔ Users can navigate our website using only a keyboard or assistive devices without relying on a mouse.
✔ We use easy-to-read fonts and scalable text sizes, making it simple for users to adjust the display based on their preferences.
✔ Interactive elements, such as buttons and forms, are clearly labelled and large enough to be selected easily.
3. Alternative Formats & Communication Methods
✔ Key documents and information are available in alternative formats, including large print, audio, and electronic versions upon request.
✔ Our customer support team is trained to assist users with disabilities through phone, email, and online chat.
✔ We provide a text relay service for users who have difficulty hearing or speaking on the phone.
4. Assistive Technology Compatibility
✔ Our website is tested with popular screen readers, such as JAWS, NVDA, and VoiceOver.
✔ The site is designed to function properly with speech recognition software, such as Dragon NaturallySpeaking.
✔ We support keyboard shortcuts and other accessibility tools built into modern browsers and operating systems.
How to Adjust Your Experience
If you need to customise your browsing experience, you can:
✔ Adjust text size – Increase or decrease font sizes in your browser settings.
✔ Enable high contrast mode – Change the colour contrast for better visibility.
✔ Use text-to-speech tools – Many screen readers can read aloud the website content.
✔ Navigate without a mouse – Use keyboard shortcuts such as the “Tab” key to move between links and “Enter” to select them.
Ongoing Improvements & Testing
We are dedicated to continuous improvement and regularly test our website’s accessibility. This includes:
✔ Conducting manual and automated accessibility testing using tools such as WAVE, Axe, and Lighthouse.
✔ Gathering feedback from users to understand accessibility challenges and improve usability.
✔ Ensuring compliance with WCAG 2.1 AA standards, the recommended international standard for web accessibility.
We regularly update our website and services to provide an inclusive and user-friendly experience for all.
Feedback & Assistance
We value feedback from our users and are committed to making accessibility improvements wherever possible. If you:
✔ Encounter any barriers or difficulties using our website.
✔ Require information in an alternative format (e.g., large print, Braille, or audio).
✔ Need assistance with an online form or service.
📩 Please contact us so we can assist you promptly:
📧 Email: [Your Email Address]
📞 Phone: [Your Contact Number]
📍 Business Address: [Your Address]
We are dedicated to providing an accessible, inclusive, and user-friendly experience for all visitors. Thank you for choosing Aurora Renewable Energy Ltd! ♿🌍💡